Frequently Asked Questions

Please read our FAQ before sending us a message.

Orders under $100 will be charged current UPS ground shipping rates calculated at check out. all orders over $100 shipped Free of charge.

Master Card
American Express

Most orders should take 3 to 5 Business days. All orders are shipped UPS ground. Due to the type of product being shipped we do not ship Air (overnight). Larger orders (drums) maybe shipped through a trucking company. PleaseĀ  specify during check out that you have the means to accept delivery for these order, for they may need pallet jacks and or forklifts to accept delivery.

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.

After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our warehouse on the same day, or, at the latest, the following work day.

Yes via email and it can be found on your account page

Chem Joe
1460 North Clinton Ave D
Bay Shore, NY 11706