Dear Sue,

I am writing to let you know how much I appreciate the outstanding customer service that you and your staff provided last week. I called about brush coming up in my fence row and around my barn. Your staff was very attentive and helpful.

The employees I spoke with, especially Kevin Daniels, were very knowledgeable about your product line and seemed genuinely interested in helping me find items that met my needs rather than just being focused on making a quick sale. Because of their efforts, I was able to find exactly what I needed and I am very satisfied with my purchase of the herbicide(Zap-it).

I will continue to visit your website in the future, as well as recommend it to others. Please let Kevin and Michelle, know that their efforts did not go unnoticed. You have put together a great team that makes customers feel respected and valued.

I look forward to working with your company again in the future.

Sincerely,

Joanne Millburns